Terms of Service | Vakeel360

1. Introduction

Welcome to Vakeel360. Vakeel360 is a Software-as-a-Service (SaaS) platform operated by Clickjoymedia, a sole proprietorship established under the laws of India (hereinafter referred to as “Company”, “we”, “us”, or “our”).

By accessing or using the Vakeel360 platform, including our website, mobile applications, and any associated services (collectively, the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you must not access or use the Service.

2. Definitions

“User” or “You” refers to any individual or legal entity that accesses or uses the Service, including advocates, law firms, legal professionals, and their authorised representatives.
“Account” refers to the unique user account created upon registration on the Vakeel360 platform.
“Subscription Plan” refers to the tier of service selected by the User, whether free or paid.
“Content” refers to all information, data, text, documents, notes, and materials uploaded, generated, or stored by the User on the Service.
“Platform Data” refers to court records, case information, cause lists, and other legal data aggregated and presented through the Service.

3. Account Registration

To use the Service, you must register for an Account by providing your mobile phone number. Authentication is performed via a One-Time Password (OTP) sent to your registered mobile number. By registering, you represent and warrant that:

You are at least 18 years of age.
The mobile number provided belongs to you or you are duly authorised to use it.
All information provided during registration and thereafter is accurate, current, and complete.
You are solely responsible for maintaining the confidentiality and security of your Account credentials.

We reserve the right to suspend or terminate any Account that we reasonably believe has been created using false information or is being used in violation of these Terms.

4. Subscription Plans

Vakeel360 offers the following subscription tiers, each with varying levels of access to features and functionality:

Free— Limited access to core features at no charge.
Starter— ₹249 per month, providing expanded access to case tracking, search, and productivity tools.
Pro— ₹499 per month, including advanced features such as AI-powered summaries, bulk operations, and priority support.
Enterprise— ₹999 per month, offering full platform access with premium capabilities, team features, and dedicated support.

Feature availability within each tier is subject to change at our discretion. We will endeavour to notify Users of material changes to plan features in advance.

5. Payment Terms

All paid Subscription Plans are billed on a monthly recurring basis. Payments are processed exclusively in Indian Rupees (INR) through our payment gateway partner, Razorpay. By subscribing to a paid plan, you agree to the following:

Your subscription will automatically renew at the end of each billing cycle unless cancelled prior to the renewal date.
The applicable subscription fee will be charged to your designated payment method on each renewal date.
All fees are inclusive of applicable taxes unless stated otherwise.
We reserve the right to modify subscription pricing upon reasonable prior notice. Continued use of the Service after a price change constitutes acceptance of the new pricing.

6. Free Trial

We may, at our sole discretion, offer a free trial period for certain paid Subscription Plans. If a free trial is offered, you will have access to the applicable paid features for the duration of the trial period at no charge. Upon expiration of the free trial, your Account will automatically revert to the Free plan unless you elect to subscribe to a paid plan. We reserve the right to modify or discontinue free trial offers at any time without prior notice.

7. Cancellation & Refund

You may cancel your paid subscription at any time through your Account settings. Upon cancellation, you will continue to have access to paid features until the end of your current billing cycle, after which your Account will revert to the Free plan. Refund eligibility and procedures are governed by our Refund Policy. We encourage you to review the Refund Policy in its entirety before making a purchase.

8. Acceptable Use

You agree to use the Service solely for lawful purposes and in compliance with these Terms. Without limitation, you shall not:

Scrape, crawl, or use automated means to extract data from the Service or any court data accessible through the Service.
Reproduce, redistribute, sublicence, or commercially exploit any Platform Data obtained through the Service without our prior written consent.
Misuse, tamper with, or attempt to gain unauthorised access to court data, case records, or any other information presented on the platform.
Use the Service to harass, defame, threaten, or engage in any activity that violates the rights of others.
Introduce viruses, malware, or any harmful code into the Service.
Circumvent, disable, or otherwise interfere with any security-related features of the Service.
Use the Service in any manner that could damage, disable, overburden, or impair the platform or interfere with any other party’s use of the Service.

Violation of this Acceptable Use policy may result in immediate suspension or termination of your Account without prior notice.

9. Intellectual Property

All intellectual property rights in and to the Service, including but not limited to the software, design, logos, trademarks, user interface, algorithms, and documentation, are and shall remain the exclusive property of Clickjoymedia. Nothing in these Terms grants you any right, title, or interest in the Service other than a limited, non-exclusive, non-transferable, revocable licence to use the Service in accordance with these Terms.

You retain ownership of all Content that you upload or create on the Service. However, by using the Service, you grant us a limited, non-exclusive licence to store, process, and display your Content solely for the purpose of providing the Service to you.

10. Data & Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, store, and protect your personal data. By using the Service, you consent to the practices described in the Privacy Policy. We are committed to safeguarding your data and employ industry-standard security measures to protect against unauthorised access, alteration, or destruction of your information.

11. Disclaimer

VAKEEL360 IS A TECHNOLOGY PLATFORM AND DOES NOT PROVIDE LEGAL ADVICE. The Service is not a substitute for professional legal counsel.

The Platform Data presented on Vakeel360 is sourced from publicly available records on the eCourts platform and other government databases. While we make reasonable efforts to ensure the accuracy and timeliness of such data, we do not warrant or guarantee that the information is complete, current, or free from errors. Users are advised to independently verify all case information, court orders, and legal data obtained through the Service before relying upon it for any purpose.

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Clickjoymedia, its proprietor, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or in connection with your use of or inability to use the Service, even if we have been advised of the possibility of such damages.

In no event shall our total aggregate liability to you for all claims arising out of or relating to the Service exceed the total amount paid by you to us in the twelve (12) months immediately preceding the event giving rise to the claim.

13. Termination

We may suspend or terminate your Account and access to the Service at any time, with or without cause, and with or without notice, including but not limited to cases where we reasonably believe that you have violated these Terms. Upon termination:

Your right to access and use the Service will immediately cease.
We may, at our discretion, delete your Account and all associated Content after a reasonable retention period.
Any outstanding fees owed by you shall become immediately due and payable.
Provisions of these Terms that by their nature should survive termination shall continue in full force and effect, including but not limited to Sections 9, 11, 12, and 14.

You may terminate your Account at any time by contacting us or using the Account deletion feature within the Service.

14. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms or the Service shall be subject to the exclusive jurisdiction of the courts located in Varanasi, Uttar Pradesh, India. The parties agree to submit to the personal jurisdiction of the aforementioned courts and waive any objection to the laying of venue therein.

15. Changes to Terms

We reserve the right to modify, amend, or update these Terms at any time at our sole discretion. When we make material changes, we will notify you by posting the revised Terms on the Service and updating the “Effective Date” at the top of this page. We may also notify you via email or in-app notification for significant changes. Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of such changes. If you do not agree with the revised Terms, you must discontinue use of the Service.

16. Contact

If you have any questions, concerns, or requests regarding these Terms of Service, please reach out to us:

Email: support@vakeel360.com
Phone: Via email
Contact Page: vakeel360.com/contact
Registered Address: 2nd Floor, B-38/1, FN-301, Shri Nath Apartment, Tulsipur, Birdopur, Mahmoorganj, Varanasi, Uttar Pradesh, India - 221010